Parts Advisor

A M Phillip Trucktech; Broxburn; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading commercial vehicle specialist in Scotland is seeking a full-time Parts Advisor for their Broxburn location. The successful candidate will manage inventory, assist customers with parts inquiries, and work closely with the service team to ensure timely parts delivery. Ideal candidates will have strong customer service skills and experience in inventory management, with a keen attention to detail.

Qualifications

• Customer service and satisfaction skills required.
• Experience in inventory control is preferred.
• Good organizational skills and attention to detail essential.

Responsibilities

• Assist customers with parts needs and manage inventory.
• Provide exceptional customer service and ensure satisfaction.
• Liaise with service teams to coordinate parts orders.

Skills

Customer Service

Inventory Control

Teamwork

Organizational Skills

Attention to Detail

Job description

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With almost 70 years of experience, A M Phillip Trucktech is one of Scotland’s leading commercial vehicle specialists. We represent Ford Commercial, Iveco, FIAT Professional, and MAXUS at our dealerships located in Forfar, Dundee, Glenrothes, Inverness, Edinburgh, and Glasgow. Our commitment to customer satisfaction and service excellence has made us a trusted name in the commercial vehicle industry.

Role Description

This is a full-time, on-site role for a Parts Advisor located in Broxburn. The Parts Advisor will be responsible for assisting customers with their parts needs, managing inventory, and maintaining dealer management systems. Daily tasks include providing exceptional customer service, ensuring customer satisfaction, and liaising with the service and workshop teams to coordinate parts orders and deliveries.

Qualifications

• Customer Service and Customer Satisfaction skills
• Experience in Inventory Control
• Ability to work effectively in a team and independently
• Good organizational skills and attention to detail
• Knowledge of commercial vehicle parts is a plus
• Previous experience in a similar role is advantageous

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

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