Parts Advisor (Broxburn)

A M Phillip Trucktech Ltd.; Broxburn; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading commercial vehicle specialist in Scotland is seeking an experienced Parts Advisor for their Broxburn location. The role involves providing parts support to customers and the workshop, requiring strong knowledge of automotive parts and excellent customer service skills. The successful candidate will work in a dynamic environment with a dedicated team, ensuring efficient operations in the parts department.

Benefits

Discounts on new and used cars

Qualifications

• Experience in automotive stores/parts department environment.
• Knowledge of ordering parts and customer service.

Responsibilities

• Provide parts support to workshop and customers.
• Process customer and workshop orders accurately.
• Assist with goods in, parcel dispatch, and stock take.

Skills

Customer Service

Parts Knowledge

Job description

Our customers and colleagues are our priority. Our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work.

AM Phillip Trucktech is a family business that has been trading for almost 70 years and is Scotland's leading commercial vehicle specialist.

We currently have six depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat, and Maxus commercial vehicle franchises.

We are currently recruiting an experienced Parts Advisor to join our busy parts department in Broxburn.

This is an office-based role requiring prior knowledge and understanding of the automotive stores/parts department environment, experience in ordering parts, customer service, and the allocation of items to and from the shop floor. This is an exciting opportunity to take on a new challenge with a dynamic and rapidly growing company.

The working pattern is 40 hours per week, Monday to Friday, alternating between early and late shifts covering the department from 6 am to 6 pm. Saturday mornings will also be worked on a rota basis and paid at overtime rate.

THE PERSON

The successful candidate will work within a dedicated team, providing original and aftermarket parts support to a customer base of commercial vehicle operators and small businesses. Responsibilities include providing parts support to our busy workshop, communicating with customers to determine requirements, identifying parts, producing quotations, and supplying parts for various jobs. You will accurately process customer and workshop orders, assist colleagues with goods in, parcel dispatch, serving on customer counters, and warehouse duties. Participation in the department’s annual stock take is also required.

COMPANY BENEFITS

Discounts on new and used cars at our Glenford dealership.

Please upload your CV and covering letter below to apply for this position.

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