Parts Advisor

Motordepot Ltd.; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a dedicated Parts Advisor to join their Aftersales team in Birmingham. This exciting role involves managing parts inventory, assisting customers with their parts needs, and ensuring effective communication with suppliers and the Aftersales department. The ideal candidate will possess strong organisational skills and a commitment to exceptional customer service. If you thrive in a dynamic environment and are passionate about delivering high-quality service, this opportunity is perfect for you.

Qualifications

• Strong organisational skills and systematic approach to tasks.
• Excellent verbal and written communication skills.

Responsibilities

• Manage parts inventory and assist customers with their parts needs.
• Maintain stock levels and undertake regular stock audits.

Skills

Organisational Skills

Communication Skills

Customer Service

Education

Experience in Automotive Environment

Job description

This is a Permanent, Full Time vacancy that will close in 17 days at 23:59 BST.

The Vacancy

Job Overview

We are seeking a dedicated and detail-oriented Parts Advisor to join our Aftersales team in Birmingham. In this role, you will be responsible for managing parts inventory, assisting customers with their parts needs, and ensuring efficient communication between the Aftersales department, suppliers, and customers. The ideal candidate will possess strong organisational skills and a commitment to providing exceptional customer service.

Key responsibilities:

1. Accurately and efficiently receive and record parts into stock
2. Maintain stock levels to ensure the centre has the required stock, whilst managing overage stock
3. Maintain pricing structures and stock lists
4. Undertake regular stock audits
5. Assist retail customers with their parts needs for their vehicles
6. Maintain a high level of housekeeping at all times

Requirements:

1. Strong organisational skills with the ability to maintain a systematic approach to tasks
2. Excellent communication skills, both verbal and written
3. A customer-focused attitude with a passion for delivering high-quality service
4. Previous experience in a similar role or automotive environment is preferred but not essential

If you are enthusiastic about working in a dynamic environment and possess the required skills, we encourage you to apply for this exciting opportunity as a Parts Advisor.