Partnerships Sales Team Manager

OnlineDIRECT Limited; Northampton; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading company in energy sales solutions seeks a Partnerships Relationship Team Manager to oversee account management and enhance partner relationships. The role offers a competitive salary, remote working options, and a comprehensive benefits package, which supports both career development and well-being.

Benefits

Supportive team environment

Hybrid working model

Competitive salary plus bonus

Career development opportunities

Generous holiday entitlement

Wellbeing programs, including health plans

Work-life balance initiatives

Recognition awards

Qualifications

• Proven experience in account management or partnerships.
• Strong leadership skills necessary for team management and development.
• Experience in the energy industry is highly desirable.

Responsibilities

• Oversee management and development of key partners.
• Lead and coach the sales team for better performance.
• Identify cross-sell and upsell opportunities.

Skills

Account Management

Business Development

Leadership

Customer Service

Analytical Skills

Relationship Building

Tools

Microsoft Office

Job description

Partnerships Relationship Team Manager

Salary: £40,000 - £50,000 DOE + Commission

Hours: Full Time 37hrs per week

Location: Remote working with 1-2 days a week in our Northampton office.

Contract: Permanent

OnlineDIRECT provides intermediary, business, and technology services for B2B brokers to access the energy market. Over the last 25 years, we have evolved our offerings to support energy brokers in establishing and maintaining successful, long-term businesses in the industry.

We pride ourselves on our inclusive culture, shared values, team spirit, and commitment to excellence, which shape our company and our reputation as the UK’s leading energy sales solution provider.

To support our growth, we’re seeking a Partnerships Relationship Team Manager to oversee account management and development of our key partners. You will ensure partners receive high-quality, proactive service, building confidence and trust in how their accounts are managed.

You will work closely with partners introduced by the Sales Manager to ensure a seamless onboarding experience and help them maximize the value of our services. Your focus will be to drive sales performance, strengthen relationships, and increase partner engagement.

We are looking for a candidate with proven experience in account management, partnerships, or business development, along with strong leadership skills in managing, coaching, and developing high-performing sales teams.

Responsibilities:

1. Oversee account management and development of key partners
2. Lead, coach, and develop the sales team, including Sales Consultants and Administrative Support
3. Collaborate with the Senior Leadership Team to improve commercial performance
4. Plan resources to ensure seamless service and proactive account management
5. Drive team and individual performance to meet targets
6. Conduct regular account reviews with insightful reporting
7. Handle escalations to maintain trust and relationships
8. Oversee onboarding for new partners
9. Identify cross-sell and upsell opportunities
10. Ensure compliance with regulatory and internal standards
11. Deliver training to partners and internal teams
12. Meet with partners virtually and face-to-face to strengthen relationships
13. Represent OnlineDIRECT as a brand ambassador
14. Participate in management meetings and contribute to business initiatives

Requirements:

1. Proven experience in account management, partnerships, or business development
2. Strong leadership skills managing and developing teams
3. Results-oriented with a commercial mindset
4. Exceptional customer service and relationship-building skills
5. Strong analytical and reporting skills
6. Highly organized with the ability to manage multiple priorities
7. Comfortable in a fast-paced environment
8. Confident engaging with senior stakeholders
9. Resilient, adaptable, and calm under pressure
10. Proficient in Microsoft Office, especially Excel
11. Full UK driving license and access to a car
12. Experience in the energy industry is highly desirable

Benefits:

OnlineDIRECT offers a comprehensive benefits package, including:

• Supportive team environment
• Hybrid working model
• Competitive salary plus bonus
• Career development opportunities
• Generous holiday entitlement
• Wellbeing programs, including health plans and employee assistance
• Work-life balance initiatives
• Recognition awards