Partnerships Manager (Hybrid/Remote) - Client Growth

Sumo Digital; Sheffield; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible benefits package

Salary sacrifice pension

Benefits hub

Payroll giving

Employee referral scheme (up to £1,000

Financial/home buying consultations

Workplace ISA

Tech loans

Car loans

Bicycles

Job summary

Sumo Digital is seeking a Partnerships Manager to drive world-class account management and client service across our UK client base. The role combines strategic planning with hands-on relationship work across our games, creative services and tech teams.

Based in the UK, you will work in a hybrid arrangement visiting our sites (Sheffield, Nottingham, Leeds and Leamington Spa) while exploring remote options within the UK.

Qualifications

• Strong account management experience in games, creative services or technology.
• Client-service mindset with a passion for long-term partnerships.
• Commercial judgement to identify opportunities to strengthen, retain and grow accounts.
• Experience turning account strategies into clear plans, actions and outcomes.
• Strong relationship-building and influencing skills with senior stakeholders.
• Analytical mindset with data-driven decision making.
• Ability to create effective processes and structure without bureaucracy.
• Collaborative, Sumo-wide mindset connecting people around client needs.
• Experience with CRM systems such as Pipedrive and knowledge of the games industry.

Responsibilities

• Own and drive world-class account management and client service across Sumo.
• Translate long-term account ambitions into actionable plans with Account Sponsors.
• Identify opportunities to deepen or broaden Sumo's partnerships and mitigate risks.
• Collaborate with cross-functional teams to deliver client value.
• Use data to create a clear view of account health and act on insights.
• Maintain a client-centric mindset and ensure high-quality service.

Skills

Account management

Client services

Commercial awareness

Relationship building

Stakeholder management

Analytical mindset

Process design

Team collaboration

Pipedrive CRM

Job description

Sumo Digital is seeking a Partnerships Manager to drive world-class account management and client service across our UK client base. The role combines strategic planning with hands-on relationship work across our games, creative services and tech teams.

Based in the UK, you will work in a hybrid arrangement visiting our sites (Sheffield, Nottingham, Leeds and Leamington Spa) while exploring remote options within the UK.