Partnership Manager

Sodexo; England; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

20+ Sodexo benefits

Sodexo retirement plan

Gym discount

Job summary

As Partnership Manager at Sodexo, you’ll play a key role in protecting and growing our existing client partnerships across the Schools & Universities segment. You’ll lead retention and re-tenders, develop compelling solutions, and work with multiple teams to deliver sustainable, profitable growth.

This is a highly collaborative, commercially focused role that requires strong client relationship management, bid and business development expertise, and the ability to influence senior stakeholders

Qualifications

• Experience in retaining and growing complex client partnerships.
• Strong experience of managing re-tenders, bids and proposals.
• Proven ability to influence senior decision-makers and build client relationships.

Responsibilities

• Develop and deliver a strategic retention plan with a three-year pipeline.
• Lead major re-tenders and retention bids from strategy to submission.
• Build and maintain relationships with clients, stakeholders and influencers to identify growth opportunities.
• Develop commercially viable solutions that differentiate our proposition.
• Own tender responses ensuring high quality, persuasive submissions on time.
• Collaborate with Operations, Finance, Commercial, Legal, Marketing and others to craft strong client solutions.
• Capture feedback from bids to strengthen future retention strategies.

Skills

Client retention

Bid management

Key stakeholder relations

Commercial acumen

Job description

As Partnership Manager, you’ll play a key role in protecting and growing our existing client partnerships across the Schools & Universities segment.

Working closely with the Sales Director and operational teams, you’ll lead our approach to client retention, major re-tenders and organic growth opportunities. You’ll build strong, trusted relationships with clients and key stakeholders, developing compelling solutions that respond to their needs while delivering sustainable and profitable growth.

This is a highly collaborative and commercially focused role, ideal for someone who combines strong client relationship management with bid, retention and business development expertise.

This is an opportunity to take a strategic role in strengthening some of our most important client partnerships. You’ll have the scope to influence retention strategy, shape innovative solutions and work with senior stakeholders across the business to deliver long-term, profitable growth.

What you’ll do

• Develop and deliver a strategic retention plan for existing clients, creating a strong three-year pipeline of upcoming opportunities and key milestones.


• Lead major re-tenders and retention bids from initial strategy and solution development through to submission and handover.


• Build and maintain strong relationships with clients, sector stakeholders and influencers, strengthening long-term partnerships and identifying opportunities for growth.


• Develop compelling, commercially viable solutions that respond to client and consumer needs while clearly differentiating our proposition from competitors.


• Take overall responsibility for formal tender responses, ensuring submissions are high quality, persuasive and delivered on time.


• Work collaboratively with Operations, Finance, Commercial, Legal, Marketing, Food Development and other specialist teams to bring together the strongest possible client solution.


• Identify opportunities to grow revenue and expand service delivery within existing client partnerships.


• Ensure bids and retention activity meet commercial expectations and adhere to governance, risk and internal approval processes.


• Capture feedback following bids and re-tenders, using insights to strengthen future retention strategies and improve our approach.


• Maintain accurate CRM records, reporting and retention pipeline activity.


• Ensure a smooth handover of successful bids into mobilisation and ongoing operational delivery.


• Where required, support wider new business opportunities across the Schools & Universities segment.

What you’ll bring

We’re looking for an experienced commercial professional with a strong background in client retention, business development, sales or strategic account management.

You’ll bring:

• Proven experience of successfully retaining and growing complex client contracts.


• Strong experience of managing re-tenders, bids and proposal development, ideally within a multi-service environment.


• A track record of developing senior-level client relationships and influencing key decision-makers.


• Strong commercial and financial acumen, with the ability to balance client requirements with revenue and profitability objectives.


• Excellent negotiation, communication and presentation skills.


• The confidence to work with and influence senior stakeholders across multiple functions.


• Experience of identifying organic growth opportunities and expanding services within existing accounts.


• Strong organisational and project management skills, with the ability to coordinate complex bids involving multiple stakeholders and competing priorities.


• Experience working across multi-site, multi-service and multi-stakeholder environments.


• A proactive, energetic and results-focused approach, with the confidence to take ownership and drive opportunities forward.

Package Description

Competitive Salary plus benefits

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.