Partnership Coordinator

Confidential; Cambridgeshire and Peterborough; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

30 days annual leave + bank holidays

Pension scheme (2:1 contributions)

Cycle to work scheme

Eye tests & flu jabs

Life assurance scheme

Employee assistance programme

Job summary

Money and Pensions Service (MaPS) in Bedford seeks a Programme Coordinator to support Strategic Partnership activities, maintain delivery plans, and manage partner engagements. You will document meetings, prepare induction materials, and ensure compliant record-keeping for Data Sharing Agreements.

You will liaise with finance on POs and payments, produce regular KPI reports, and support risk management alongside the Strategic Partnership Lead.

Qualifications

• Experience supporting projects or programmes with timelines and documentation.
• Excellent interpersonal, presentation, and communication skills.
• Experience in organizing meetings and preparing necessary documentation.
• Ability to produce monthly, quarterly and ad-hoc status reports.
• Experience using databases to monitor stakeholder engagement.
• Proficiency in MS Office and SharePoint.
• Experience developing, documenting and maintaining processes for efficient delivery.

Responsibilities

• Update and maintain delivery plan timelines and milestones.
• Ensure compliance and proper record keeping of Data Sharing Agreements across departments.
• Coordinate with Finance to manage purchase orders and supplier payments.
• Assist in risk management and documentation with the Strategic Partnership Lead.
• Organise and document minutes for internal and external meetings; prepare induction materials.
• Serve as the first point of contact for partners; ensure top-notch service delivery.
• Maintain and process partner commitments; manage Money Guiders mailbox queries.
• Coordinate production of internal and external reports; monitor partner engagement KPIs.

Skills

Project coordination

Stakeholder management

Communication

Meeting coordination

Reporting

Data management

Documentation

Tools

Word

Excel

PowerPoint

Visio

SharePoint

MS Teams

Job description

Role Overview

The Programme Coordinator will report directly to Strategic Partnership Lead. In this role, you will be responsible for:

Key Responsibilities

Processes & Documentation

• Update and maintain delivery plan timelines and milestones.
• Ensure compliance and proper record keeping of Data Sharing Agreements across departments.
• Coordinate with Finance and other teams to manage purchase orders and payments to suppliers.
• Assist in risk management and documentation in collaboration with the Strategic Partnership Lead.

Partner Meetings & Inductions

• Organise and document minutes and follow-up actions for both internal and external meetings.
• Prepare presentation materials and manage the scheduling and administration and delivery of partner induction sessions.
• Serve as the first point of contact for potential and existing partners, ensuring top-notch service delivery.

Stakeholder Records, Materials, and Information

• Maintain and ensure the documentation is fit for purpose, version-controlled, and transitions smoothly into a scaled model.
• Support the relationship management team by processing and tracking new partner commitments.
• Manage daily operations of the Money Guiders mailbox, responding to queries or directing them appropriately.

Monitoring and Reporting

• Coordinate the production of internal and external reports.
• Monitor, analyse, and report on partner engagement, including KPIs and target achievements.

To excel in this role, you will need to demonstrate

• Proven experience in supporting projects or programmes, particularly in maintaining timelines and project documentation.
• Excellent interpersonal, presentation, and communication skills, with a demonstrated commitment to customer care.
• Skilled in supporting meetings, including booking, liaising with stakeholders, and preparing necessary documentation.
• Ability to produce detailed monthly, quarterly, and ad-hoc project status reports.
• Experienced in using databases to monitor or track stakeholder engagement.
• Proficient in a range of software packages including Word, Excel, PowerPoint, Visio, SharePoint, and MS Teams.
• Experience in developing, documenting, and maintaining processes to support efficient operational delivery.

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

Our values

At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring
• Connecting
• Transforming

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."

Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity.

What We Offer

• Generous Annual Leave - 30 days plus Bank Holidays
• Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Flexible Working

We believe work should fit around life. This Bedford-based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.