Partner Solution Engineer

RingCentral; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

This innovative firm is seeking a Partner Solution Engineer to bridge the gap between technical teams and strategic partners. In this pivotal role, you will enable partners through training and support, ensuring they are equipped to succeed with cutting-edge UCaaS and CCaaS solutions. You will collaborate with partner engineers and manage relationships, driving technical alignment and growth. Join a dynamic team that values expertise and fosters a culture of collaboration, where your contributions will directly impact the success of partnerships and customer solutions in a rapidly evolving industry.

Benefits

Comprehensive medical, dental, and life insurance

Pension

Employee Stock Purchase Plan

Paid time off

Paid sick leave

Wellness programs

Employee Assistance Program

Free legal services

Employee bonus referral program

Qualifications

• Proven experience in Solution Engineering or Technical Enablement.
• Strong knowledge of UCaaS and CCaaS platforms.
• Ability to deliver technical training and presentations.

Responsibilities

• Support recruitment and onboarding of new partners.
• Manage technical relationships with assigned partners.
• Deliver impactful presentations and product demos.

Skills

Solution Engineering

Sales Engineering

Technical Enablement

UCaaS

CCaaS

Technical Training

Technical Relationship Management

Job description

Join to apply for the Partner Solution Engineer role at RingCentral

2 weeks ago Be among the first 25 applicants

Join to apply for the Partner Solution Engineer role at RingCentral

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

As a Partner Solution Engineer, you will play a critical role in recruiting, onboarding, and enabling strategic partners across the UK. You’ll be the technical bridge between RingCentral and our partner ecosystem—ensuring partners are equipped with the knowledge, tools, and support they need to drive success.

Key Responsibilities

• Partner Enablement & Support
• Support the recruitment and technical onboarding of new partners.
• Enable partners through in-depth training sessions, certifications, and technical workshops.
• Provide ongoing technical support and guidance to partner technical teams.
• Technical Relationship Management
• Own and nurture the technical relationship with assigned partners.
• Act as the go-to expert for RingCentral’s UCaaS and CCaaS platforms.
• Collaborate with partner engineers and architects to support joint customer opportunities.
• Collaboration & Event Support
• Work closely with the broader RingCentral Partner and Channel teams.
• Support partner events, trade shows, webinars, and demonstrations.
• Deliver impactful presentations and product demos to partner audiences.
• Partner Development
• Influence the technical strategy and growth plans of our partner community.
• Identify and drive technical alignment opportunities across partners’ portfolios.
• Serve as a trusted advisor, helping partners develop compelling RingCentral-based solutions.
  
  
  

Required Skills & Experience

• Proven experience in a Solution Engineering, Sales Engineering, or Technical Enablement role.
• Strong knowledge of UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service).
• Ability to deliver technical training, presentations, and demonstrations to both technical and non-technical audiences.
• Experience managing technical relationships and supporting partner/channel ecosystems.
  
  
  

Preferred Skills

• Exposure to CPaaS, APIs, and application integration.
• Understanding of networking, telephony, and cloud-based communications.
• Familiarity with security best practices in communication platforms.
  
  
  

What we offer:

• Comprehensive medical, dental, and life insurance
• Pension
• ESPP/KEEB
• Paid time off and paid sick leave
• Paid maternity, paternity & parental leave
• Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
  
  
  

RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology.

RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re powering human connections. That’s why we’re the largest and fastest-growing pure-play provider in our space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at RingCentral by 2x

Sign in to set job alerts for “Solutions Engineer” roles.

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 7 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

Sales (Solutions) Engineer, Europe (Remote)

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 weeks ago

Large Enterprise Technical Solutions Engineer

London, England, United Kingdom 19 hours ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Software Engineer - Solutions Engineering

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.