Partner Engagement Expert

TEKsystems; Greater London; On-site; GBP 31,918 - 41,881; Full time

Job summary

A leading technology services firm is seeking a Partner Engagement Expert to support partner programmes across the EMEA and APJC regions. The ideal candidate will have over 5 years of experience in partner engagement and strong operational knowledge. Responsibilities include conducting training sessions, handling partner queries, and collaborating with international teams. A competitive daily rate is offered for this crucial role, with the opportunity to make a significant impact in partner enablement.

Qualifications

• 5+ years of experience in partner engagement or enablement.
• Strong customer service skills.
• Operational knowledge and project management capabilities.

Responsibilities

• Provide expertise and support for partner programmes.
• Conduct 1:1 partner enablement sessions and training.
• Handle queries and escalations related to partner engagement.

Skills

Partner engagement/enablement

Training session leadership

Customer service

Operational knowledge

Project management

Data entry skills

Job description

Partner Engagement Expert - Business Operations Specialist

We are seeking a Partner Engagement Expert to provide support for the EMEA and APJC regions in our client's partner programme. This role requires a deep understanding of partner engagement and the ability to assist both partners and internal audiences effectively. You will be part of a support team handling partner-related queries and escalations, with an emphasis on grasping the go-to-market strategy.

Responsibilities

• Provide subject matter expertise and support for partner programmes.
• Engaging in 1:1 partner enablement sessions and broader training initiatives.
• Handle partner-related questions and escalations, focusing on understanding the go-to-market strategy.
• Utilise a case management tool for tracking and managing partner interactions.
• Collaborate with the team based in the Americas and support EMEA and APJC regions.
• Providing ongoing SME support around incentives and program transitions.

Essential Skills

• Strong background in partner engagement/enablement (5+ years)
• Experience leading training sessions and enablement efforts.
• Strong customer service skills.
• Operational knowledge.
• Project management capabilities.
• Efficient data entry skills.

Additional Skills & Qualifications

• Excellent communication skills.

Location

Feltham, UK

Rate/Salary

200.00 - 200.00 GBP Daily