Part-Time Welfare Officer: Safe Guests & Calm Venues

Incipio Group; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Therapy for free

50% food and drink discount

Career development opportunities

Bonus scheme

Mental health support

Earned wage access (WageStream)

Job summary

Incipio Group is seeking a Welfare Officer (part-time, 16 hours per week) for a Canary Wharf venue in London. You will monitor guests for vulnerability, provide support, and coordinate with the on-site management and SIA team to keep the venue safe and compliant.

The role requires caring, empathy, reliability, and prior security/venue experience. Benefits include discounts, mental health support, and development opportunities within the Incipio brands.

Qualifications

• Caring and empathetic with a calm head in overwhelming situations.
• Experience in late night bars/venues as operator or security.
• Reliable, trustworthy and integral with strong observational skills.

Responsibilities

• Monitor guests to identify vulnerability and provide assistance as needed.
• Approach and support vulnerable guests while coordinating with duty manager and security.
• Assist the Bar Team after refusal of alcohol sales and manage dispersal support.
• Log welfare interventions in the Welfare Log and report to duty manager.

Skills

Empathy

Calm under pressure

Reliability

Security experience

Communication skills

Job description

Incipio Group is seeking a Welfare Officer (part-time, 16 hours per week) for a Canary Wharf venue in London. You will monitor guests for vulnerability, provide support, and coordinate with the on-site management and SIA team to keep the venue safe and compliant.

The role requires caring, empathy, reliability, and prior security/venue experience. Benefits include discounts, mental health support, and development opportunities within the Incipio brands.