Part-Time Ward Admin & Patient Services Clerk

Oxford Health; Abingdon; Hybrid; GBP 9,000 - 17,000; Part time

Job summary

Oxford Health NHS Foundation Trust is seeking a Ward Clerk to join the Abingdon Community Hospital admin team on a part-time basis. The role involves clerical tasks, managing referrals, ward diary, phones and emails, and supporting staff with admissions and documentation.

Hours are Monday, Tuesday, Friday and Saturday 4pm-8pm. The successful candidate will be organized, customer-focused and comfortable working in a busy hospital environment, contributing to patient flow and infection control

Qualifications

• Educated to GCSE level or equivalent.
• Grade C or above is required.
• Desirable criteria: equivalent experience.

Responsibilities

• Provide comprehensive clerical and administrative services to the ward team, including managing referrals, maintaining the ward diary, answering telephones, and handling emails.
• Assist with daily staffing level checks, update patient status boards, prepare documents for new admissions, and support the induction of new staff into electronic systems and processes.
• Coordinate patient transport, manage visitor interactions, and ensure the ward photograph board is up to date to help patients and visitors understand the team.
• Contact the Estates Department for repairs, report issues with medical devices, and ensure the maintenance of office and clinical equipment.
• Act as a fire responder, manage health and safety protocols, handle patient satisfaction questionnaires, and ensure adherence to infection control policies.

Skills

Communication

Customer service

Office organization

Education

GCSE level or equivalent

Job description

Oxford Health NHS Foundation Trust is seeking a Ward Clerk to join the Abingdon Community Hospital admin team on a part-time basis. The role involves clerical tasks, managing referrals, ward diary, phones and emails, and supporting staff with admissions and documentation.

Hours are Monday, Tuesday, Friday and Saturday 4pm-8pm. The successful candidate will be organized, customer-focused and comfortable working in a busy hospital environment, contributing to patient flow and infection control