Part-Time Vet Receptionist - Warm Front Desk & Support

IVC Evidensia; Beccles; On-site; GBP 12,000 - 13,000; Part time

Benefits offered by this job

Pension scheme

Discounted veterinary care

Healthcare Cash Plan

Cycle to Work

Job summary

inspiring vet care is seeking a Receptionist for our Beccles practice at Three Rivers on a part-time, fixed-term basis for 12 months. The role centres on welcoming clients, managing appointments, handling enquiries and supporting clinical and non-clinical colleagues to ensure a positive journey for clients and their pets.

The position is 19.5 hours per week (Mondays and Fridays, plus one Saturday morning in three).

Qualifications

• Friendly, organised and customer-focused individual
• Excellent communication skills and a professional, welcoming manner
• Experience in a customer-facing role with strong service orientation
• Ability to manage multiple tasks in a busy environment
• Collaborative approach and willingness to support colleagues
• Proactive attitude with openness to feedback and learning

Responsibilities

• Welcoming clients and providing a warm, professional first point of contact
• Managing appointments and the practice diary
• Dispensing and processing medication
• Supporting veterinarians and veterinary nurses
• Processing payments and financial transactions
• Providing excellent customer service to ensure the best experience for clients and their pets

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

inspiring vet care is seeking a Receptionist for our Beccles practice at Three Rivers on a part-time, fixed-term basis for 12 months. The role centres on welcoming clients, managing appointments, handling enquiries and supporting clinical and non-clinical colleagues to ensure a positive journey for clients and their pets.

The position is 19.5 hours per week (Mondays and Fridays, plus one Saturday morning in three).