Part-Time Store Team Leader: Coach, Lead & Serve

Co-op Digital; Worthing; On-site; GBP 80,000 - 100,000; Part time

Job summary

A well-established retail cooperative in Worthing seeks a Customer Team Leader to oversee store operations. This role involves leading and coaching the team while ensuring excellent customer service and a safe shopping environment. Ideal candidates are flexible, possess strong organizational skills, and have a genuine care for customers. The position offers part-time hours with a pay rate of £13.99 per hour and numerous benefits including a pension scheme, paid training, and discounts on store products.

Benefits

36 days holiday

10% pension contribution

30% discount on store products

Full paid training

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over to authorize age-related sales.
• Genuine care for the needs of customers and members.
• Flexibility to work varied shifts.

Responsibilities

• Provide friendly and helpful customer service.
• Supervise and coach the team.
• Ensure store safety and compliance.
• Handle stock management and accuracy.
• Deputize for the Store Manager when needed.
• Drive customer engagement and community involvement.

Skills

Customer service

Team management

Problem-solving

Organizational skills

Communication

Job description

A well-established retail cooperative in Worthing seeks a Customer Team Leader to oversee store operations. This role involves leading and coaching the team while ensuring excellent customer service and a safe shopping environment. Ideal candidates are flexible, possess strong organizational skills, and have a genuine care for customers. The position offers part-time hours with a pay rate of £13.99 per hour and numerous benefits including a pension scheme, paid training, and discounts on store products.