Part-Time Service Delivery Admin (Hybrid)

LLOYD'S REGISTER INTERNATIONAL; Gloucester; Hybrid; GBP 16,000 - 26,000; Part time

Benefits offered by this job

Flexible working options

Generous annual leave

Birthday leave

Pension plan

Enhanced allowances

Exclusive discounts

Wellbeing support

Career development

Job summary

Victim Support in Gloucestershire is seeking a detail‑focused, part‑time Service Delivery Assistant to join our Operations team. The role offers 22.5 hours per week across 3–5 days, with interview discussions to finalise working days.

You will be the first point of contact for the service, providing high quality admin support and customer care. We offer flexible working options, generous leave, a pension plan and wellbeing support, plus opportunities for career development within a supportive,

Qualifications

• Experience in an admin/clerical role.
• Experience supporting a team.
• Understanding of confidentiality and data protection.
• Knowledge of equal opportunities and diversity.
• Ability to prioritise workload and meet deadlines.
• Strong IT skills with MS Office and databases.

Responsibilities

• Upload referrals to case management system in accordance with standards.
• Manage incoming and outgoing mail, telephone and general queries for the service.
• Collate and supply information and correspondence to internal and external contacts.
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

Skills

Communication skills

Customer service

Data entry

Microsoft Office

Teamwork

Tools

Case management systems

Microsoft Office

Job description

Victim Support in Gloucestershire is seeking a detail‑focused, part‑time Service Delivery Assistant to join our Operations team. The role offers 22.5 hours per week across 3–5 days, with interview discussions to finalise working days.

You will be the first point of contact for the service, providing high quality admin support and customer care. We offer flexible working options, generous leave, a pension plan and wellbeing support, plus opportunities for career development within a supportive,