Part-Time Service Adviser - Student Support & IT Helpdesk

University of Chichester; Chichester; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

On-site gym

Employee Assistance Programme

Training opportunities

Cycle to work

Season Ticket Loan

Electric Vehicle schemes

Bus travel between campuses

Job summary

The University of Chichester invites applications for a part-time Service Adviser based at the Chichester and Bognor Regis campuses. 17 hours per week across 36 weeks per year, with weekend and Monday evening shifts.

You will handle enquiries from students, staff and visitors, provide first-line IT support, guidance on services and access to electronic resources, and ensure a high standard of customer service.

Qualifications

• Welcoming, proactive problem-solving approach
• Experience delivering first-line customer service
• First-line IT support experience essential

Responsibilities

• Answer queries and resolve issues for students, staff and visitors
• Provide first-line IT support and guidance on services
• Assist with registration, admissions information and access to electronic resources

Job description

The University of Chichester invites applications for a part-time Service Adviser based at the Chichester and Bognor Regis campuses. 17 hours per week across 36 weeks per year, with weekend and Monday evening shifts.

You will handle enquiries from students, staff and visitors, provide first-line IT support, guidance on services and access to electronic resources, and ensure a high standard of customer service.