Part Time Senior Customer Sales Executive

Atkinson Moss Ltd.; Norwich; Hybrid; GBP 28,000 - 30,000; Part time

Benefits offered by this job

Discounts on groceries, shopping, etc.

24/7 employee assistance programme

Family and friends' discounts

Free on-site parking

Job summary

Atkinson Moss Ltd. in Norwich is seeking a Senior Customer Sales Executive on a part-time, permanent basis, starting from 15 hours per week. The role blends customer service with solution-based sales, requiring relationship-building and a focus on meeting targets.

You will work in a hybrid setup based in Norwich with flexible shifts and potential for additional hours. The package includes a basic salary of £28,000–£30,000 (FTE equivalent) plus performance-related pay and company benefits.

Qualifications

• Has previous customer service experience (essential).
• Has experience in solution-based or service-led sales (advantageous).
• Is commercially aware and comfortable working towards targets.
• Takes a customer-first approach to sales.
• Is confident communicating with a wide range of people.
• Is self-motivated, organised and able to manage their workload.
• Is confident using technology and CRM systems.

Responsibilities

• Build relationships with customers and deliver excellent service.
• Listen to customers, understand circumstances and recommend suitable products or services.
• Work towards clear sales targets and contribute to performance pay.
• Maintain a customer-centric approach in every conversation.

Skills

Customer service

Solution-based sales

Commercially aware

Customer-first approach

Communication skills

Self-motivated

Organized

CRM systems

Tools

CRM systems

Job description

Part Time Senior Customer Sales Executive

Location: Norwich

Hours: Part time, permanent – from 15 hours per week

Working pattern: Flexible shifts, Monday to Sunday, between 08:00 and 20:00

Salary: £14.35–£15.38 per hour, dependent on experience (equivalent to £28,000–£30,000 full-time salary), plus the opportunity to earn additional performance-related pay.

The Role

We're looking for a Senior Customer Sales Executive who combines a natural ability to build relationships with a genuine passion for delivering excellent customer service. This is a sales focused role with clear targets and the opportunity to earn additional performance related pay. You'll take a solution based approach to every conversation, listening carefully to customers, understanding their individual circumstances and recommending the products or services that best meet their needs. You'll be commercially minded and motivated to achieve results, while ensuring the customer remains at the heart of everything you do.

About You

• Has previous customer service experience (essential).
• Has experience in solution-based or service-led sales (advantageous).
• Is commercially aware and comfortable working towards targets.
• Takes a customer-first approach to sales.
• Is confident communicating with a wide range of people.
• Is self-motivated, organised and able to manage their workload.
• Is confident using technology and CRM systems.

You’ll understand that how you achieve your results matters just as much as the results themselves. A sales-at-any-cost approach isn't what we're looking for.

Salary and Benefits

• Basic salary of £28,000–£30,000, dependent on experience.
• Opportunity to earn up to an additional £12,000 per year through performance-related pay.
• 233 hours of annual leave (pro rata), increasing with length of service. This includes bank holidays, which you may be required to work as part of your rota.
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more.
• 24/7 employee assistance programme.
• Family and friends' discounts on products and services.
• Free on-site parking.

Working Pattern

This is a flexible, part time role offering a minimum of 15 hours per week, with the opportunity to work additional hours if desired.

This is a hybrid role based in Norwich, with a minimum of three days per week in the office. Further flexibility may be available depending on performance.

Weekend and bank holiday working will form part of the rota. Please note that any hybrid or remote working must be undertaken within the UK.

Additional Information

This role is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed before your start date. This may mean your start date needs to be adjusted if checks are not completed in time.