Part-Time SENAR Admin Officer | EHCP Support

Allscreens Nationwide Ltd; Birmingham; On-site; GBP 14,000 - 19,000; Part time

Job summary

Birmingham City Council is recruiting a part-time Business Support Officer to support the SENAR Central Business Support Team (21 hours per week). This role delivers essential administrative support to ensure EHCP processes are accurate and timely, handling a busy mailbox and coordinating with families, schools, and professionals.

The successful candidate will be highly organised with excellent administrative and customer service skills, able to manage competing demands and work both

Qualifications

• A highly organised and detail-oriented individual with excellent administrative and customer service skills.
• Confident managing a busy and varied workload, able to prioritise competing demands and communicate with a wide range of stakeholders.
• Positive, flexible approach with strong IT skills and the ability to work independently or in a team.
• Committed to providing a high-quality support service that helps improve outcomes for children and young people with SEND.

Responsibilities

• Manage a busy shared mailbox and maintain accurate records.
• Process documentation and respond to enquiries from families, schools, colleagues and external professionals.
• Support timely delivery of EHCP processes and meet statutory deadlines.
• Deliver high-quality administrative support and excellent customer service.

Skills

Organisational skills

Customer service

Administrative skills

IT skills

Teamwork

Job description

Birmingham City Council is recruiting a part-time Business Support Officer to support the SENAR Central Business Support Team (21 hours per week). This role delivers essential administrative support to ensure EHCP processes are accurate and timely, handling a busy mailbox and coordinating with families, schools, and professionals.

The successful candidate will be highly organised with excellent administrative and customer service skills, able to manage competing demands and work both