Part-Time Saturday Customer Service Champion

Co-operative Bank Plc; Tamworth; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Holiday entitlement

Pay review

Pension

Annual bonus scheme

Parental leave

Wellbeing support

Retail discounts

Recognition program

Job summary

The Co-operative Bank Plc in Tamworth is seeking a friendly Customer Service Assistant to join our Saturday team. This part-time role runs 8:45am to 12:30pm every Saturday, supporting customers in a welcoming branch and handling cash transactions with care.

You will engage with a diverse range of customers, stay up to date with our services and policies, and perform admin duties as needed. Overtime opportunities may arise during busy periods, reflecting our flexible, community‑mocused approach.

Qualifications

• People-focused and friendly approach.
• Strong communication with diverse customers.
• Desirable cash handling experience.

Responsibilities

• Deal with cash transactions carefully and accurately.
• Take calls and support the wider Customer Service area.
• Assist customers with a friendly, efficient service and manage admin tasks.

Skills

People skills

Excellent communication

Cash handling

Attention to detail

Job description

The Co-operative Bank Plc in Tamworth is seeking a friendly Customer Service Assistant to join our Saturday team. This part-time role runs 8:45am to 12:30pm every Saturday, supporting customers in a welcoming branch and handling cash transactions with care.

You will engage with a diverse range of customers, stay up to date with our services and policies, and perform admin duties as needed. Overtime opportunities may arise during busy periods, reflecting our flexible, community‑mocused approach.