Part-Time Sales Executive

CMO Group; Plymouth; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a leading eCommerce company as a Sales Executive, where you will play a vital role in driving sales and delivering exceptional customer service. This innovative firm is dedicated to providing top-quality building materials and solutions to professionals and DIY enthusiasts alike. As part of a dynamic team, you will engage with customers, understand their needs, and recommend suitable products while maintaining strong relationships. With a flexible part-time schedule and a supportive work environment, this opportunity is perfect for motivated individuals looking to make a significant impact in a thriving industry.

Benefits

Monthly Team Bonus

Employee Assistance Programme

Discount Scheme

Cycle to Work Scheme

On-site Parking

Company Events

Competitive Holiday Allowance

Qualifications

• Previous sales experience and good telephone manner are essential.
• Must be computer literate with strong written and spoken English.

Responsibilities

• Act as the first point of contact for product inquiries and sales.
• Build and maintain strong customer relationships to drive sales.

Skills

Sales Experience

Telephone Communication

Problem-solving

Teamwork

Customer Service

Tools

Database Management

Job description

Contract Type: Permanent
Location: Plymouth
Salary: £13.50 per hour

Hours: Part-time, 18-30 hours per week with flexibility on how these are worked

Join one of the biggest and most respected national eCommerce successes in our industry. cmostores.com is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike. We are seeking five dynamic and results-driven Sales Executives to join our teams across our Drainage, Roofing, Doors, Insulation and Landscaping Superstores.

The ideal candidate will play a crucial role in driving sales and providing exceptional customer service by offering expert advice on our product range. The Sales Executive will be responsible for building and maintaining strong customer relationships, understanding their needs, and recommending suitable building solutions.

• Act as first point of contact for the Company, dealing with routine and specialist product enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate.
• Ensure timely effective creation and follow up of sales quotations.
• Up-selling products to customers, including key products and special offers.
• Liaising with suppliers, as required, to fulfil customer orders.
• Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers.
• Escalate product or customer issues to the Team Manager or Senior Advisor.
• Be reactive and well-organised with demonstrable ability to prioritise and effectively complete multiple tasks.
• Entering detailed accurate notes into a database, including dates for follow up calls.
• Develop and retain product knowledge by attending supplier training events.
• Work collaboratively by sharing ideas, knowledge and resources.
• Undertake any further relevant research, development or training as required.
• Understand, record and update reasons for customer contact.
• Support other teams with tasks that may not be directly related to your day to day responsibilities, managing these within your workload.

Requirements

• Previous sales experience.
• Experience dealing with inbound sales calls.
• Good telephone manner.
• Friendly and tactful personality.
• Computer literate with a high standard of written and spoken English.
• Ability to absorb new information quickly.
• Problem-solving skills.
• Ability to work to targets.
• Team player with a ‘can do’ approach.
• Communicates effectively with others.
• Trustworthy and reliable timekeeper.

Benefits

• Monthly team bonus based on target earnings.
• Employee Assistance Programme.
• BHN Extras (discount scheme).
• Cycle to work scheme.
• On-site parking.
• Company events.
• Competitive holiday allowance.

cmostores.com is an equal opportunities employer.

A note to all applicants – we are unable to offer sponsorship of any kind.