Part-Time Returns Operative, E‑commerce Warehouse

UK WIP Ltd.; Aycliffe Village; On-site; GBP 12,000 - 15,000; Part time

Job summary

Carhartt WIP is seeking a part-time Returns Operative to support our Ashford warehouse. This six-month fixed-term role focuses on processing customer returns, accurate sorting, scanning into systems and quality checks to protect product integrity.

You will work in a hands-on ecommerce setting, collaborating with warehouse and ecommerce teams to maintain smooth day-to-day operations and a positive customer experience.

Qualifications

• Experience in a warehouse, logistics or ecommerce environment.
• Reliable and able to work effectively as part of a team.
• Flexible and willing to support the wider team.
• Physically capable of lifting and standing for extended periods.
• Fluent in English with good communication skills.

Responsibilities

• Process and manage returned parcels efficiently and accurately
• Sort and load parcels and products as required
• Scan items into our systems and sort them according to their status
• Carry out thorough quality control checks on returned products
• Identify and report damaged or faulty goods to the Team Leader
• Handle customer returns with care and attention to detail, helping to maintain a positive customer experience
• Keep the warehouse clean, organised and safe at all times
• Work collaboratively with the wider warehouse and ecommerce teams to support day-to-day operations.

Skills

Warehouse experience

Team player

Flexible

Hands-on

Lift heavy items

English fluency

Job description

Carhartt WIP is seeking a part-time Returns Operative to support our Ashford warehouse. This six-month fixed-term role focuses on processing customer returns, accurate sorting, scanning into systems and quality checks to protect product integrity.

You will work in a hands-on ecommerce setting, collaborating with warehouse and ecommerce teams to maintain smooth day-to-day operations and a positive customer experience.