Part Time Retail Sales Advisor

Brewers Decorator Centres; Gloucester; On-site; GBP 13,000 - 17,000; Part time

Job summary

A leading decorating materials supplier in Gloucester is seeking a Part Time Retail Sales Advisor to join their team. This role involves providing exceptional customer service, assisting with product recommendations, and managing store operations. Ideal candidates will possess great communication skills and a friendly personality. The position offers a competitive salary and various employee benefits including holidays and pension contributions.

Benefits

Competitive salary

31 days holiday including bank holidays

5% employer contribution to pension plan

Employee Assistance Programme

Brewers Colleague discounts

Discounts with selected partners

Comprehensive Induction Programme

Additional benefits after qualifying period

Qualifications

• Ability to provide exceptional customer experiences.
• Communicate effectively with customers and colleagues.
• Work as part of a team and independently.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to provide recommendations.
• Mix paint and process specialist orders.
• Develop sales of product range including wallpaper and paint.
• Build relationships with customers.
• Promote seasonal and special items.
• Assist with stock maintenance.
• Unload deliveries and distribute stock.

Skills

Exceptional customer service

Communication skills

Teamwork

Approachable personality

Willingness to learn

Job description

Location: Gloucester

Hours: 24 hours per week, Monday to Friday with Saturday on a rota.

Salary: £16,167 per annum + pension and company benefits.

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Gloucester to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently. Experience with our products isn't strictly necessary, if you can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

Situated on the well-known Eastern Avenue Trading Estate, directly opposite Screwfix, Brewers in Gloucester offers a conveniently located store for picking up all your decorating essentials. Fully equipped with an eager team of extremely knowledgeable and experienced staff plus the best brands in the industry we’ll help you get the right product for the job in hand. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service


• Use product knowledge to provide recommendations and help customers find the best product for their needs


• Mix paint for Customers, process specialist orders, and request special stock within the Branch network


• Developing sales of the Company product range including wallpaper, paint and fabric


• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service


• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales


• Assisting with stock maintenance in the branch


• Unload deliveries and ensure stock is distributed throughout the store

Qualifications / What we’re looking for

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations


• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues


• Enjoys working and supporting a team, but can always be relied upon to work as an individual


• Willing to attend training to become a Fire Marshall and/or First Aider if required


• Keen to learn, develop skills, and progress within our industry


• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

Benefits

• Competitive salary


• 31 days holiday including bank holidays increasing with service (pro rata for part time)


• Free life assurance


• 5% of your salary employer contribution to the pension plan (subject to employee contributions)


• Stream - a money management app that gives you access to a percentage of your pay as you earn it


• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents


• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it


• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments


• Brewers Colleague discounts giving you huge savings on home improvements


• Discounts and rewards with selected partners - major high street brands, supermarkets etc


• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis


• Staff uniform and uniform cleaning tax relief


• Comprehensive Induction Programme and ongoing development


• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.