Part-Time Retail Customer Advisor — Bonus Eligible

Vodafone; London Borough of Croydon; Vor Ort; GBP 17.000 - 24.000; Teilzeit

Benefits dieser Stelle

Bonuses

28 days holiday + bank holidays

Pension plan

Zusammenfassung

Vodafone UK is seeking a Retail Customer Advisor for our Croydon stores. You’ll welcome customers, understand needs, and promote our latest mobile and broadband services.

The role involves 20 hours weekly across 3/4 days, with weekend rotation, offering competitive hourly pay and a monthly on-target bonus based on store performance. We value inclusion and provide a supportive environment where everyone can bring their whole self to work.

Qualifikationen

• Customer-focused with ability to meet customer needs.
• Team-oriented with collaborative mindset.
• Proactive problem solving for customer enquiries.

Aufgaben

• As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's needs.
• Customer Engagement: Enhance the customer journey through meaningful interactions.
• Service Excellence: Create exceptional experiences by promoting products and services.
• Performance Enhancement: Drive sales and meet store KPIs.
• Solution Efficiency: Provide personalised solutions for general mobile or network-related enquiries.

Kenntnisse

Customer service

Teamwork

Problem solving

Jobbeschreibung

Vodafone UK is seeking a Retail Customer Advisor for our Croydon stores. You’ll welcome customers, understand needs, and promote our latest mobile and broadband services.

The role involves 20 hours weekly across 3/4 days, with weekend rotation, offering competitive hourly pay and a monthly on-target bonus based on store performance. We value inclusion and provide a supportive environment where everyone can bring their whole self to work.