Part Time Retail Assistant Manager

Acorns Children's Hospice; Birmingham; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Staff discounts

Health cash plan

Gym membership discounts

Bike2Work scheme

Pension plan

Annual leave

Job summary

Acorns Children’s Hospice is seeking a Deputy Community Store Manager for Erdington Superstore in Birmingham. This part-time role (15 hours/week) supports the Superstore Manager to drive performance, manage stock and pricing, and lead volunteers to deliver a strong retail and fundraising operation.

You will work weekends and engage in a fast-paced environment handling donated stock and new goods, while ensuring exceptional customer experiences and contributing to Gift Aid efforts.

Qualifications

• Retail experience and experience of working towards targets.
• Ability to lead and motivate a team.
• IT skills required.

Responsibilities

• Support the Superstore Manager to create an exciting shop floor experience.
• Make decisions about stock, pricing and merchandising style.
• Motivate and inspire a team of volunteers.
• Drive sales by encouraging donations, purchases and gift aid.
• Inspire the team to exceed targets.

Skills

Retail experience

Target driven

Team leadership

IT skills

Weekend availability

Manual handling

Job description

As Deputy Community Superstore Manager in our Erdington Superstore, you’ll play a key role in driving the performance of one of our large-format retail stores. Working alongside the Superstore Manager, you’ll help drive sales, deliver against set store targets and making commercial decisions about stock and merchandising. This is a hands‑on leadership role where you’ll lead by example on the shop floor, motivate our volunteer team and help ensure customers enjoy a great retail experience. This is a part‑time role, working 15 hours per week.

About The Role

Our Superstores offer a fast-paced and varied retail environment, with a wide range of donated stock and new goods. Working closely with the Superstore Manager, you’ll help ensure the store performs at its best, supporting the team, maintaining excellent standards and identifying opportunities to grow sales, donations and Gift Aid.

Key Responsibilities

• Support the Superstore Manager to create an exciting shop floor experience that makes Acorns stand out from our competitors
• Make decisions about the quality of stock, levels of pricing and style of merchandising
• Motivate and inspire a team of volunteers
• Drive sales by encouraging donations, purchases and gift aid
• Inspire the team to exceed targets

About You

• Retail experience and experience of working towards targets
• Ability to lead and motivate a team
• IT skills
• Happy to work weekends
• Enjoy a role that involves significant levels of manual handling

About Acorns

Acorns Children’s Hospice are a children’s charity, offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.

Our Superstores are large-format, busy retail environments offering a broad range of products, including furniture, homeware, electricals, clothing and more.

What We Offer

• £26,520 per annum (pro rata) + Bonus / £13.60 per hour
• 15 hours per week
• Based in Erdington Superstore (B23 6SA)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.