Part-Time Probate & Client Support Administrator

Simplify Group; St. Ives; Remote; GBP 17,000 - 25,000; Part time

Benefits offered by this job

25 Days Holiday

Life Assurance

Healthcare discounts

Free Parking

Job summary

Move With Us, part of Simplify, is seeking a part-time Team Administration Assistant (25 hours per week) in St. Ives, Cambridgeshire. The role focuses on probate client support, referrals, and admin tasks across the team, with direct client contact and a cultured, customer-focused approach.

You will manage referrals, coordinate with the Sales team, and ensure timely responses to enquiries, while staying organised and delivering quality service in a busy environment.

Qualifications

• Strong administration and customer service skills.
• Confident when speaking with clients over the phone.
• Organised, accurate and empathetic in approach.

Responsibilities

• Manage incoming referrals and monitor the referral inbox.
• Allocate tasks to the Sales team and provide admin support.
• Interact with clients, respond to enquiries, and understand their requirements.
• Prioritise multiple tasks and meet deadlines with attention to detail.
• Collaborate with Probate and Maintenance teams and other units within Simplify.

Skills

Administration

Customer service

Phone etiquette

Time management

Attention to detail

Job description

Move With Us, part of Simplify, is seeking a part-time Team Administration Assistant (25 hours per week) in St. Ives, Cambridgeshire. The role focuses on probate client support, referrals, and admin tasks across the team, with direct client contact and a cultured, customer-focused approach.

You will manage referrals, coordinate with the Sales team, and ensure timely responses to enquiries, while staying organised and delivering quality service in a busy environment.