Part-Time Post Office & Retail Specialist

South Coast Retail Group; Swanage; On-site; GBP 14,445 - 20,573; Part time

Benefits offered by this job

Competitive pay

Post Office training

Career development

Team culture

Job summary

South Coast Retail in Swanage is seeking a part-time Retail & Post Office Assistant to join our friendly team. You’ll provide efficient counter service, handle post office duties, and assist customers with a smile.

We offer DBS checks, weekend availability, and training. You should have at least two years in retail or banking, be numerate, proactive, and capable of lifting parcels. Right to work in the UK required.

Qualifications

• Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential).
• Is enthusiastic, friendly, and a natural problem-solver.
• Has excellent communication and numeracy skills.

Responsibilities

• Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks.
• Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance. Process cash, card, and cheque transactions confidently and securely.
• Maintain high standards of stock presentation and keep retail areas clean, tidy, and well-organised.
• Assist with daily branch checks, including cashing up, cash lifts, and safe counts.
• Support customers with queries in a calm, friendly, and professional manner—even at busy times.
• Deliver outstanding service with a smile, every time.
• Work closely with a friendly team to keep things running smoothly.

Skills

Retail experience

Customer service

Numeracy skills

Communication skills

Enhanced DBS

Job description

South Coast Retail in Swanage is seeking a part-time Retail & Post Office Assistant to join our friendly team. You’ll provide efficient counter service, handle post office duties, and assist customers with a smile.

We offer DBS checks, weekend availability, and training. You should have at least two years in retail or banking, be numerate, proactive, and capable of lifting parcels. Right to work in the UK required.