Part-Time Operations Pro - Flexible Store & Inventory

Reformation; Greater London; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Private medical insurance

Commuter benefits

Retirement planning support

Fertility care support

Job summary

Reformation is seeking an Operations Associate for a part-time, temporary role at our Battersea Power Station location. You will support daily operations, inventory, and merchandising to ensure a positive shopping experience while maintaining brand standards.

Hours include at least 20 per week and at least 3 days, with weekends included. Join a mission-driven team with strong growth opportunities and a commitment to diversity and inclusion.

Qualifications

• 1+ years relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self-motivation for your work and career.

Responsibilities

• Support the operational efforts required to achieve store goals.
• Maintain seamless store operational procedures.
• Track in-store inventory accurately.
• Receive and process inbound inventory shipments.
• Complete inventory tasks including transfers and omni-channel processing.
• Process shipments—receiving, hanging, steaming, tagging and back-of-house organization.
• Support markdowns when applicable.
• Submit facilities tickets for maintenance and organization.
• Organize store supplies.
• Ensure back of house reflects brand standards.
• Prepare and deliver customer fitting rooms promptly.
• Support customer purchases per brand standards, including folding and bagging.
• Replenish the sales floor to maintain visuals and stock.
• Assist visual merchandising with new product updates.
• Execute displays and mannequins as directed.
• Capture customer experience feedback for service scoring.
• Contribute to Loss Prevention across the business.

Skills

Customer service

Organizational skills

Attention to detail

Interpersonal skills

Team collaboration

Tools

Inventory software

POS systems

Job description

Reformation is seeking an Operations Associate for a part-time, temporary role at our Battersea Power Station location. You will support daily operations, inventory, and merchandising to ensure a positive shopping experience while maintaining brand standards.

Hours include at least 20 per week and at least 3 days, with weekends included. Join a mission-driven team with strong growth opportunities and a commitment to diversity and inclusion.