Part-Time Mental Health Crisis Shift Lead

Brisdoc Healthcare Services; Bristol; On-site; GBP 18,047,000 - 20,251,000; Part time

Benefits offered by this job

NHS Pension Scheme

Employee Owned

Job summary

BrisDoc Healthcare Services in Bristol is seeking a part-time Shift Manager to oversee the operational management of our mental health service, ensuring efficient call handling, compassionate patient care, and adherence to SOPs. You will lead a small team, optimise resource deployment, produce shift reports, and contribute to risk management and business continuity.

The role offers flexible hours and a straightforward pathway to greater hours via additional call-handler shifts.

Responsibilities

• Oversee incoming calls with empathy and professionalism
• Optimise resource deployment and address resourcing issues promptly
• Produce comprehensive shift reports and facilitate communication across the service
• Contribute to risk management and implement business continuity plans when needed

Job description

BrisDoc Healthcare Services in Bristol is seeking a part-time Shift Manager to oversee the operational management of our mental health service, ensuring efficient call handling, compassionate patient care, and adherence to SOPs. You will lead a small team, optimise resource deployment, produce shift reports, and contribute to risk management and business continuity.

The role offers flexible hours and a straightforward pathway to greater hours via additional call-handler shifts.