Part-Time Member Onboarding & Admin Specialist

Transaveuk; Sheffield; Hybrid; GBP 20,000 - 30,000; Part time

Benefits offered by this job

Supportive team environment

Training budget and mentoring

Competitive salary and benefits package

Job summary

Transaveuk in Sheffield is looking for a Part-Time Administrator to join their customer services team. The successful candidate will handle the onboarding of new members and make updates to existing accounts. This role is open to applicants from various backgrounds, including school leavers and returnees to work. Offering a supportive environment and training budget, it's an opportunity to grow within the department while contributing to a mission-driven organization.

Qualifications

• Experience in an administrative role is a plus.
• Basic numeracy skills and confidence with figures are beneficial.
• Understanding of data protection and confidentiality is appreciated.

Responsibilities

• Responsible for onboarding new members.
• Process changes to current members' accounts.
• Potential for departmental progression.

Skills

Strong administrative and organisational skills

Good attention to detail

Confident written and verbal communication skills

Basic IT skills

Ability to handle confidential information

Reliable and dependable

Willingness to learn and develop

Tools

Microsoft Word

Microsoft Excel

Job description

Location: Sheffield
Salary: Available on request and depending on experience
Type: Part-Time 25 hours per week

About Transave
Transave is a member-owned credit union, supporting thousands of individuals and families with fair, affordable financial products. We’re now looking to recruit an Administrator to join our growing customer services team.

The Role
You will be responsible for the onboarding of new members as well as processing changes to current members accounts. There will be potential to progress within the department.

About You
We’re open to candidates from a variety of paths including school leavers, and mothers returning to work.

• Strong administrative and organisational skills, with the ability to manage multiple tasks accurately
• Good attention to detail, particularly when handling member information and account records
• Confident written and verbal communication skills
• Basic IT skills, including email, Microsoft Word and Excel, and the ability to learn new systems
• Ability to handle confidential information responsibly and in line with data protection requirements
• Reliable and dependable, with good time‑keeping skills
• Willingness to learn and develop within the role and team

Nice to have:

• Previous experience in an administrative, office role
• Basic numeracy skills and confidence working with figures
• Experience handling forms, documentation, or record‑keeping.
• An understanding of data protection or confidentiality requirements
• Ability to prioritise workload in a busy environment
• A proactive attitude, with ideas for improving processes or customer experience

What We Offer

• A mission-driven role with real-world impact
• A supportive team environment
• Training budget and mentoring
• Competitive salary and benefits package

Send your CV and a short note telling us why this role interests you to: [e-mail]