Part-Time Lettings & Community Facilities Coordinator

Oasis Community Learning; West of England; On-site; GBP 15,000 - 16,000; Part time

Benefits offered by this job

On-site parking

Free use of academy gym

Defined benefit pension scheme

Job summary

Oasis Academy John Williams in Bristol is seeking a Lettings Assistant to manage bookings and support community use of outstanding sports facilities. You will be the frontline contact for hirers, handling enquiries, preparing spaces and ensuring smooth operations after events.

We value excellent customer service, strong organisation, and the ability to work 25 hours per week during term time (Mon-Fri 16:30–21:30). Applicants should be committed to safeguarding and community engagement.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organisational and administrative abilities.
• Confidence using IT systems, including email, Microsoft Office and Excel.
• A proactive and customer-focused approach.
• The ability to work independently and as part of a team.
• A flexible and adaptable attitude in a busy environment.
• A commitment to maintaining safe, secure and welcoming facilities.
• A genuine enthusiasm for supporting community engagement.
• A commitment to safeguarding and promoting the welfare of children and young people.

Responsibilities

• Providing exceptional customer service to hirers and visitors, both in person and through telephone and email enquiries.
• Managing bookings and lettings administration, maintaining accurate records and ensuring procedures are followed effectively.
• Raising invoices, monitoring payments and supporting accurate financial administration.
• Preparing rooms, sports facilities and equipment for use, ensuring all spaces are ready for community activities and restored afterwards.
• Maintaining safe, secure and welcoming facilities through effective site security, health and safety compliance, and high standards of presentation.
• Responding to customer queries and resolving issues professionally and efficiently.
• Monitoring the condition of facilities and equipment, reporting maintenance issues and supporting the upkeep of the site.
• Working collaboratively with colleagues across operations, facilities and administration teams to deliver an excellent service.

Skills

Communication

Organisational skills

IT proficiency

Customer-focused

Independent & team work

Flexibility

Safeguarding awareness

Community engagement

Tools

Microsoft Office

Excel

Job description

Oasis Academy John Williams in Bristol is seeking a Lettings Assistant to manage bookings and support community use of outstanding sports facilities. You will be the frontline contact for hirers, handling enquiries, preparing spaces and ensuring smooth operations after events.

We value excellent customer service, strong organisation, and the ability to work 25 hours per week during term time (Mon-Fri 16:30–21:30). Applicants should be committed to safeguarding and community engagement.