Part-Time In-Branch Banking Associate | 21h/wk

HSBC; Penrith; On-site; GBP 15,000 - 21,000; Part time

Job summary

HSBC Penrith branch is hiring a part-time Customer Service Representative to be the first point of contact for HSBC customers, delivering friendly, efficient service and handling cash withdrawals and deposits. You will work 21 hours per week across Mon-Fri 09:00-17:00 and Sat 09:00-13:30, with a 40-hour training period over two weeks.

Training attendance is required; flexibility to support nearby branches may be offered. We value inclusive workplaces and a straightforward recruitment process.

Qualifications

• Part-time customer service environment.
• Handling cash withdrawals and deposits.
• Proactively addressing simple customer needs.

Responsibilities

• Deliver Service Excellence and Efficiency
• Protect the Bank
• Promote and deliver Multi-Channel Engagement
• Support the Branch and Identify Customer Opportunities

Job description

HSBC Penrith branch is hiring a part-time Customer Service Representative to be the first point of contact for HSBC customers, delivering friendly, efficient service and handling cash withdrawals and deposits. You will work 21 hours per week across Mon-Fri 09:00-17:00 and Sat 09:00-13:30, with a 40-hour training period over two weeks.

Training attendance is required; flexibility to support nearby branches may be offered. We value inclusive workplaces and a straightforward recruitment process.