Part Time Hotel Receptionist

New Forest Hotels; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A scenic hotel chain in the beautiful New Forest is seeking a Part-Time Hotel Receptionist. This position requires previous hospitality experience and flexibility in working hours. The successful candidate will manage guest check-ins, handle enquiries, and ensure smooth operations within the front-of-house team. A positive attitude and strong organizational skills are essential for this role.

Qualifications

• Must have own transport due to job location and shift patterns.
• Previous experience in hospitality is essential.
• Ability to remain calm under pressure.

Responsibilities

• Welcoming guests and managing check-ins and check-outs.
• Answering and directing telephone calls professionally.
• Allocating rooms and processing bookings.
• Liaising with teams to ensure smooth operations.
• Handling guest enquiries and resolving issues.

Skills

Strong organisational and administrative skills

Confident communication

Attention to detail

Tools

Hotel booking systems (Rezlynx preferred)

Job description

Part-Time Hotel Receptionist (24 Hours per Week)

Location: In the heart of the beautiful New Forest

Shifts: 3 per week (Flexible availability required)

We are looking for a friendly and reliable Part-Time Receptionist with previous hotel experience to join our front-of-house team. Based in the heart of the stunning New Forest, this is a great opportunity to work in a scenic and welcoming environment. You will work 24 hours per week across 3 shifts, and must be flexible with working days and times.

Key Responsibilities:

• Welcoming guests, managing check-ins and check-outs
• Answering and directing telephone calls professionally
• Allocating rooms and processing bookings
• Liaising with housekeeping and Food & Beverage teams to ensure smooth operations
• Handling guest enquiries and resolving issues promptly
• Maintaining accurate records and following internal processes
  
  

Requirements:

• Must have own transport (due to location and shift patterns)
• Strong organisational and administrative skills
• Process-driven with excellent attention to detail
• A confident communicator who can remain calm under pressure
• Previous experience with hotel booking systems (Rezlynx preferred, but training can be provided)
• Previous hospitality experience is essential