Part-Time Frontline Customer Experience Specialist

The Range; St Albans; On-site; GBP 12,000 - 15,000; Part time

Job summary

The Range in St Albans is seeking a part-time Customer Service Assistant to be the face of the store, delivering friendly service and helping customers create a great shopping experience.

You will handle enquiries, process till transactions, assist with returns, and uphold the store's reputation as a fast-growing retailer. Candidates should be polite, patient, and able to work as part of a team.

Qualifications

• Polite and approachable demeanor; confident and able to remain patient and calm in difficult situations.
• Ability to think quickly and follow instructions; strong problem-solving skills.
• Willingness to provide the very best customer service experience.

Responsibilities

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions.
• Making sure that the customer's experience is a positive one.

Skills

Customer service

Problem solving

Teamwork

Initiative

Job description

The Range in St Albans is seeking a part-time Customer Service Assistant to be the face of the store, delivering friendly service and helping customers create a great shopping experience.

You will handle enquiries, process till transactions, assist with returns, and uphold the store's reputation as a fast-growing retailer. Candidates should be polite, patient, and able to work as part of a team.