Part-Time Frontline Call & Referral Handler

Gloucestershire Health and Care NHS Foundation Trust; Littledean; On-site; GBP 19,000 - 27,000; Part time

Job summary

Gloucestershire Health and Care NHS Foundation Trust is seeking a dedicated call handler to join the Integrated Community Team on a permanent basis, working 30 hours a week with shifts 08:00-16:00 or 09:00-17:00 on a rota. You will support the Referral Centre by handling nursing and multidisciplinary referrals and providing frontline telephone support.

You will input referrals into the electronic patient records using SystmOne and perform related administrative tasks while collaborating with

Responsibilities

• Frontline role handling incoming calls and processing referrals
• Input referrals onto the electronic patient records using SystmOne
• Collaborate with partners and community services for signposting and self-management

Job description

Gloucestershire Health and Care NHS Foundation Trust is seeking a dedicated call handler to join the Integrated Community Team on a permanent basis, working 30 hours a week with shifts 08:00-16:00 or 09:00-17:00 on a rota. You will support the Referral Centre by handling nursing and multidisciplinary referrals and providing frontline telephone support.

You will input referrals into the electronic patient records using SystmOne and perform related administrative tasks while collaborating with