Part-Time Front Desk & Office Coordinator

Pets at Home; Cheadle; On-site; GBP 14,000 - 18,000; Part time

Job summary

Pets at Home is seeking a part-time receptionist for our Head Office in Handforth. You will greet visitors, answer calls, manage mail and deliveries, and provide front-of-house support with a professional, customer-focused approach.

The role requires excellent communication, strong organisation, and proficiency with Microsoft Office. It’s a 24-hour-per-week contract across three days, with duties including data entry and coordinating access for new starters.

Qualifications

• At least 1 year experience in a front-facing receptionist or admin role.
• Proficient in Microsoft Office Suite and office software.
• Excellent written and verbal communication skills.
• Ability to multitask and manage time effectively.
• Strong organisational skills and attention to detail.
• Customer-focused approach and ability to work with all levels of staff.

Responsibilities

• Be the first point of contact for visitors, delivering a warm, professional welcome.
• Manage visitor sign-in, issue passes, and ensure site security procedures.
• Handle calls, emails and enquiries, directing requests efficiently.
• Coordinate mail, parcels and deliveries across the business.
• Maintain office supplies and assist with workplace equipment requests.
• Support PPM & Compliance team with data entry and documentation.
• Assist with onboarding and access for new starters.
• Maintain accurate records and reports for the site operations.
• Coordinate meetings, room bookings and on-site events.

Skills

Front desk

Customer service

MS Office

Communication

Time management

Organisational skills

Teamwork

Job description

Pets at Home is seeking a part-time receptionist for our Head Office in Handforth. You will greet visitors, answer calls, manage mail and deliveries, and provide front-of-house support with a professional, customer-focused approach.

The role requires excellent communication, strong organisation, and proficiency with Microsoft Office. It’s a 24-hour-per-week contract across three days, with duties including data entry and coordinating access for new starters.