Part-Time Finance & Admin Coordinator for Care Clients

Cheshire East Council; Crewe; Hybrid; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Enhanced annual leave 34–39 days

Purchase of extra annual leave up to 十

37-hour standard week with flexi-time

Green car salary sacrifice scheme

Home salary sacrifice purchases

Career average pension

Cycle to work scheme

Employee assistance programme

Discounted gym membership

Job summary

Cheshire East Council is seeking a meticulous administrator to join the Money Management Team in the Business Support and Finance department. The role involves tracking Appointeeship and Deputyship referrals and supporting vulnerable customers’ finances.

You will liaise with clients, carers, providers and partners, handling queries and ensuring accurate data. The position offers a 18.5-hour work week with hybrid/remote options where possible, a focus on data quality, and a supportive team

Qualifications

• Experience in an office or referral-based environment requiring accuracy and attention to detail.
• Ability to work in a fast-paced, pressured environment with competing demands.
• Strong IT skills, including the ability to use or learn systems.
• Excellent organisational skills, able to manage multiple tasks and meet tight deadlines.
• Strong attention to detail, accuracy and commitment to maintaining data quality.
• Experience working with vulnerable customers and understanding sensitivities around managing their finances.
• Strong relationship-building skills with clients, providers, internal teams and external partners.
• High level of communication skills and customer focus when supporting clients with financial or care-related queries.

Responsibilities

• Track and monitor the progress of Appointeeship and Deputyship referrals, updating systems.
• Support administration of vulnerable customers' finances via corporate Appointeeship and Deputyship arrangements.
• Manage communication with clients, carers, providers and partner organisations to clarify financial information and referral needs.
• Respond promptly to calls, emails and queries relating to financial transactions, customer accounts, payments and income.
• Assist with debt recovery processes, supporting the department's debt-avoidance procedures.
• Monitor business system reports and client accounts to highlight issues and support service performance.

Job description

Cheshire East Council is seeking a meticulous administrator to join the Money Management Team in the Business Support and Finance department. The role involves tracking Appointeeship and Deputyship referrals and supporting vulnerable customers’ finances.

You will liaise with clients, carers, providers and partners, handling queries and ensuring accurate data. The position offers a 18.5-hour work week with hybrid/remote options where possible, a focus on data quality, and a supportive team