Part-Time Duty Manager | Retail Shift Leader & Benefits

Iceland Foods Ltd; Birmingham; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

15% discount in Iceland/The Food Wareh

28 days holiday including Bank Holiday

Christmas vouchers

Refer a Friend

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Job summary

Iceland Foods Ltd in Maypole Birmingham is seeking a Duty Manager who will also serve as Retail Assistant, with a £2 per hour supplement when managing shifts. This part-time role offers 12.5–24 hours per week with a competitive hourly rate of £11.60–£12.71.

You will lead store tasks, ensure product availability, and drive sales while maintaining excellent customer service. Benefits include store discounts, holiday entitlement, and pension options.

Qualifications

• Experience in a retail management or supervisory role.
• Strong communication to deliver store tasks first time.
• Able to plan and organise shifts with the team.
• Provide balanced feedback to improve performance.

Responsibilities

• Deliver great availability for customers and drive sales.
• Lead store operations and ensure smooth shift transitions.
• Engage with colleagues to support a positive and inclusive culture.
• Follow cash handling and security policies and processes.
• Support the Talking Shop Rep and store engagement initiatives.

Skills

Retail management

Team leadership

Customer service

Job description

Iceland Foods Ltd in Maypole Birmingham is seeking a Duty Manager who will also serve as Retail Assistant, with a £2 per hour supplement when managing shifts. This part-time role offers 12.5–24 hours per week with a competitive hourly rate of £11.60–£12.71.

You will lead store tasks, ensure product availability, and drive sales while maintaining excellent customer service. Benefits include store discounts, holiday entitlement, and pension options.