Part-Time Development & Resident Services Manager

FirstPort; Fleet; Hybrid; GBP 9,400 - 12,000; Part time

Job summary

FirstPort is seeking a Visiting Development Manager to oversee a residential development in Fleet, Hampshire. The role focuses on resident welfare, safety checks, contractor management, and coordinating with local authorities and partner companies to maintain a secure, welcoming community.

The ideal candidate will excel in customer service, communication and administration, be comfortable with IT and data handling, and enjoy working with residents and teams to deliver a high standard of service.

Qualifications

• Customer service-focused approach and a passion for helping residents
• Strong communication skills to resolve issues and explain information clearly
• Understanding of health and safety practices in a building environment
• IT literacy with willingness to learn new systems and processes
• Excellent organisational skills and accurate record-keeping
• Outgoing personality with ability to build relationships with residents and colleagues
• Proficiency in Microsoft Office applications and basic data handling

Responsibilities

• Maintain a high profile around the development/office and check residents meet requirements
• Carry out daily safety and security checks; keep records and protect data
• Manage works: raise orders, supervise contractors, monitor progress and sign off
• Support formation of Residents Association and plan social events
• Build links with residents' families, local authorities, doctors and social workers
• Respond to emergencies with appropriate teams or authorities
• Assist with sales listings with Retirement Homesearch and welcome new residents
• Collaborate with local Development Managers and attend team/company meetings

Skills

Customer service

Communication

Health & Safety

IT

Administration

Personal

Microsoft Office

Tools

Microsoft Office

Job description

FirstPort is seeking a Visiting Development Manager to oversee a residential development in Fleet, Hampshire. The role focuses on resident welfare, safety checks, contractor management, and coordinating with local authorities and partner companies to maintain a secure, welcoming community.

The ideal candidate will excel in customer service, communication and administration, be comfortable with IT and data handling, and enjoy working with residents and teams to deliver a high standard of service.