Part-Time Customer Team Leader: Store Lead & Community

Co-op; Knaphill; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Colleague discount

Flexible pay access

Pension contributions

Holiday entitlement

GP access

Cycle to work

Training & development

Diversity & inclusion policies

Job summary

Co-op in Knaphill is seeking a Customer Team Leader who will guide a small team on varied shifts across a busy store. You’ll lead daily operations, support service delivery, and help manage stock, merchandising, and POS duties.

This role offers ongoing development and the chance to engage with local communities. You’ll play a key role in driving membership benefits and community involvement while ensuring excellent customer service, with a focus on flexibility and leadership in a part-time

Qualifications

• Passion for people and leadership
• Ability to work flexibly and lead by example
• Experience in retail, merchandising, or team management is helpful

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

Job description

Co-op in Knaphill is seeking a Customer Team Leader who will guide a small team on varied shifts across a busy store. You’ll lead daily operations, support service delivery, and help manage stock, merchandising, and POS duties.

This role offers ongoing development and the chance to engage with local communities. You’ll play a key role in driving membership benefits and community involvement while ensuring excellent customer service, with a focus on flexibility and leadership in a part-time