Part-Time Customer Service Supervisor | Growth & Leadership

B&M Retail Limited; Gloucester; On-site; GBP 9,000 - 15,000; Part time

Benefits offered by this job

Store discount

Colleague portal discount

Job summary

B&M Retail Limited in Gloucester is seeking a Customer Service Supervisor for a part-time role (20 hours per week). The position requires daytime, evening and weekend shifts in a fast-paced store environment.

You will assist with cash office tasks and checkout operations, supporting a thriving team dedicated to delivering excellent customer service. We offer on-the-job training, internal development and clear progression opportunities as part of our growing retail network.

Qualifications

• Experience supervising/managing a small team in a fast-paced retail environment.
• Strong numerical and problem-solving abilities.
• Flexible approach with a can-do attitude and quick thinking.

Responsibilities

• Support the Customer Service Manager in running the cash office and the checkout area.
• Ensure the team delivers exceptional service to customers.
• Help with ensuring store meets legal requirements and drives sales/profitability.

Skills

Team leadership

Numerical skills

Problem solving

Flexible attitude

Job description

B&M Retail Limited in Gloucester is seeking a Customer Service Supervisor for a part-time role (20 hours per week). The position requires daytime, evening and weekend shifts in a fast-paced store environment.

You will assist with cash office tasks and checkout operations, supporting a thriving team dedicated to delivering excellent customer service. We offer on-the-job training, internal development and clear progression opportunities as part of our growing retail network.