Part-Time Customer Service Agent - Liverpool Lime Street Station

Sixt Rent A Car; Liverpool; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Top-Tier Pay

Generous Time Off

Training & Development

Wellbeing & Life Assurance

Employee Assistance

Job summary

SIXT in Liverpool is seeking a part-time Customer Service/Sales representative working 20 hours per week. The role offers a basic salary of £14,700 per year and opportunities for development within the branch.

You will be the first point of contact for customers, delivering friendly, professional service, promoting tailored offers, and handling rental agreements with accuracy and a customer-focused mindset.

Responsibilities

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service
• You impress with tailored offers and make every customer interaction a special experience
• You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile
• You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager
• You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand
• You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

Skills

Sales Mindset

Customer Focus

Communication

Flexibility

Driving Experience

Job description

Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from great development opportunities and a basic salary of £14,700

Please note this is a part-time position working 20 hours a week

YOUR ROLE

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service
• You impress with tailored offers and make every customer interaction a special experience
• You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile
• You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager
• You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand
• You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

YOUR SKILLS

• Sales Mindset You love sales and are passionate about service and customer support
• Customer Focus You have experience in direct customer contact, ideally in service, tourism or sales
• Communication You are communicative and articulate in English
• Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays
• Driving Experience You hold a valid driver's licence with at least 12 months of driving experience

WHAT WE OFFER

• Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, Secure your future with enrolment in SIXT's pension scheme
• Generous Time Off Enjoy 22 days of annual leave, plus bank holidays (pro rota)
• Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
• Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
• Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme