Part Time Customer Service Administrator

Pertemps; Coulsdon; On-site; GBP 16,000 - 19,000; Part time

Job summary

A dynamic manufacturer near Redhill is seeking a Part Time Customer Service Administrator. This role involves providing exceptional customer service, processing sales orders, and maintaining accurate records. With flexible hours and training provided, it's an excellent opportunity for candidates with a proactive attitude and a passion for customer support.

Benefits

25 days holiday + bank holidays

Pension scheme

Free parking

Modern on-site kitchen

Shower facilities

Qualifications

• Experience processing orders in a fast-paced environment.
• Excellent communication and relationship-building skills.
• High attention to detail, especially with product codes.

Responsibilities

• Providing excellent customer service via phone and email.
• Accurately processing sales orders in a timely manner.
• Monitoring stock levels and communicating order updates.

Skills

Communication

Attention to detail

Organizational skills

Job description

Looking for your next step in a fast-paced, friendly team where no two days are the same? We're on the hunt for a Part Time Customer Service Administrator with a proactive attitude and a passion for customer service to join a dynamic manufacturer near Redhill.

Please note this is a fully office-based role.
Part time hours: Monday - Friday, 12.30pm - 5.30pm (45 minute lunch)

What You'll Be Doing:

• Providing excellent customer service via phone and email
• Accurately processing sales orders in a timely manner
• Preparing clear and accurate quotations for customers
• Monitoring stock levels and communicating lead times and order updates
• Handling customer enquiries and resolving issues effectively
• Identifying opportunities to upsell or cross-sell relevant products and services
• Maintaining accurate and up-to-date customer records in the CRM system

What We're Looking For:

• Experience processing orders in a fast-moving environment
• A people person with excellent communication and relationship-building skills
• High attention to detail - especially when it comes to product codes and part numbers
• Someone who thinks ahead and loves staying organised
• Experience in the manufacturing or construction sector is a bonus, but not essential - full product training is provided!

What's On Offer:

• Salary: £16,000pa (pro rata)
• 25 days holiday + bank holidays (including a Christmas & New Year shut-down!)
• Pension scheme
• Modern on-site kitchen and shower facilities
• Free parking and easy access by public transport

If you're a customer service superstar with a keen eye for detail and want to join a company where you'll be supported, trained, and appreciated - we'd love to hear from you!