Part-Time Customer Service & Admin Coordinator

Central Employment Agency (North East) Ltd.; Dishforth; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

28 days holiday including bankholidays

Additional annual leave entitlement, 1

up to 5 extra days

Option to purchase up to one extra w e

Life assurance cover of 3x annual</n??

Employee Assistance Programme (EAP)

Salary sacrifice pension scheme

Supportive and friendly working enviro

Long-term career development opportuni

Job summary

Central Employment Agency (North East) Ltd. is seeking a Customer Service Administrator to join a busy office team in Dishforth. This part-time role covers Wednesday to Friday from 9am-5pm, offering hands-on customer service and administrative duties.

You will be the first point of contact for customers, process orders, manage records, and collaborate with Finance and Sales to ensure high service levels. A friendly, detail‑oriented approach is essential.

Qualifications

• Previous experience in a Customer Service, Reception, or Administration role
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• Confident using Microsoft Office applications
• Friendly, professional, and customer-focused approach
• Ability to manage multiple tasks in a busy office environment

Responsibilities

• Managing reception and greeting visitors
• Taking customer orders via telephone and email
• Processing orders accurately and efficiently
• Liaising with the Finance and Sales teams to ensure excellent customer service
• Taking customer payments and updating records
• Responding to customer queries and resolving issues where appropriate
• Maintaining accurate customer information and documentation
• Providing general administrative support to the wider team

Skills

Excellent communication skills

Microsoft Office

Organisational skills

Customer-focused approach

Reception/Administration experience

Multi-tasking in busy office

Tools

Microsoft Office

Job description

Central Employment Agency (North East) Ltd. is seeking a Customer Service Administrator to join a busy office team in Dishforth. This part-time role covers Wednesday to Friday from 9am-5pm, offering hands-on customer service and administrative duties.

You will be the first point of contact for customers, process orders, manage records, and collaborate with Finance and Sales to ensure high service levels. A friendly, detail‑oriented approach is essential.