Part-Time Customer-Obsessed Retail Assistant

Dunelm; Greater London; Hybrid; GBP 11,000 - 18,000; Part time

Job summary

Dunelm in London is seeking a Sales Assistant working 8 hours per week. You will be at the heart of the customer experience, greeting visitors and helping them find the perfect items with a friendly, helpful approach.

Roles include handling tills, assisting on the shop floor, hosting orders for home delivery, and stocking the store. You’ll thrive in a fast-paced environment, bringing energy, passion, and a genuine service mindset to every visitor.

Qualifications

• Customer-focused approach to the shopping experience.
• Able to contribute to a welcoming environment for colleagues and customers.
• Energetic and sociable in a fast-paced retail setting.
• Collaborate with team to ensure smooth store operation.

Responsibilities

• Tills – provide a friendly, efficient checkout experience and pack fragile items with care.
• Shop Floor – help customers find items and offer knowledgeable, lasting service.
• Hosting – place orders via iPad for home delivery when items aren’t on shelves, and assist with Made to Measure service.
• Stock & Delivery – assist with deliveries, check stock, replenish displays, update pricing, and keep the store presentable.

Skills

Customer focus

Teamwork

Enthusiasm

Retail experience

Tools

iPad checkout

Tills / POS

Stock replenishment

Job description

Dunelm in London is seeking a Sales Assistant working 8 hours per week. You will be at the heart of the customer experience, greeting visitors and helping them find the perfect items with a friendly, helpful approach.

Roles include handling tills, assisting on the shop floor, hosting orders for home delivery, and stocking the store. You’ll thrive in a fast-paced environment, bringing energy, passion, and a genuine service mindset to every visitor.