Part-Time Customer Champion — Post Office & Store

Co-op Digital; Deal; On-site; GBP 14,291,000 - 19,336,000; Part time

Benefits offered by this job

Full training provided

30% discount on Co-op products in‑stoe

Pension scheme with up to 10% employer

31 days holiday (pro rata for part‑tim

24/7 GP access

Cycle-to-work scheme

Career development resources

Job summary

Co-op Digital is looking for a Customer Team Member in Deal to join a friendly store team and help deliver essential services to the local community. The role covers 18 hours per week with regular overtime, and is a permanent part-time position.

You will start with full paid training and need to be aged 18 or over due to early/late shifts and other business needs. Flexible availability, including weekends, is required.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, support with transactions on the post office counter, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Flexibility

Retail interest

Job description

Co-op Digital is looking for a Customer Team Member in Deal to join a friendly store team and help deliver essential services to the local community. The role covers 18 hours per week with regular overtime, and is a permanent part-time position.

You will start with full paid training and need to be aged 18 or over due to early/late shifts and other business needs. Flexible availability, including weekends, is required.