Part Time Customer Assistant at Lidl

HipHopTune Media; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading supermarket chain is seeking a Part-Time Customer Assistant in Romford, East London. This role involves ensuring excellent customer service and smooth store operations. Ideal candidates will have a background in fast-paced retail environments and a flair for teamwork.

Benefits

30-35 days’ holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience in a fast-paced retail environment.
• Positive attitude and willingness to adapt.

Responsibilities

• Assist customers with inquiries and requests.
• Restock shelves and maintain store organization.
• Provide excellent customer service.

Skills

Customer Service

Flexibility

Teamwork

Job description

Lidl is currently hiring for a Part-Time Customer Assistant position based in Romford, East London. This is a fantastic opportunity to join one of the UK’s leading supermarket chains, known for delivering exceptional value and customer satisfaction.

Ideal candidates will have experience working in a fast-paced retail environment and demonstrate excellent customer service skills. As a Customer Assistant, you’ll be at the heart of Lidl’s operations—ensuring shelves are fully stocked, checkouts run smoothly, and every customer leaves with a positive impression.

About Lidl

Lidl is a fast-growing retailer with 960+ stores, 14 regional distribution centres, and 33,000 colleagues across Great Britain. Since opening in 1994, the company has built success on high-quality products at low prices, excellent service, and a dedicated team.

Every role is essential, and teamwork drives Lidl’s operations. As part of the Schwarz retail group, Lidl offers training, career progression, and development opportunities. Beyond retail, the company makes a real impact through exceptional service and a strong team culture.

Lidl welcomes motivated individuals ready to contribute to its success and be part of a dynamic, growing team

Position: Customer Assistant

Job Type: Part Time

Location: Romford, East London

About the Role:

Summary

£14.00 – £14.35 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you’ll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products
• What you’ll need
• Experience working in a fast-paced environment
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive

• Enhanced family leave
• Long service award

Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Required Documents

• CV/Resume

Application Process

If you’re reliable, friendly, and eager to be part of a dynamic retail team, apply now to kickstart your career with Lidl. APPLY NOW!