Crisis Support Worker — Safe Haven (Evenings/Nights)

LLOYD'S REGISTER INTERNATIONAL; Aylesbury; On-site; GBP 17,000 - 25,000; Part time

Job summary

Buckinghamshire Mind is seeking a Safe Haven Crisis Support Worker to join the out-of-hours service in Buckinghamshire. The role supports individuals in emotional or mental health crisis in a calm, safe environment, and involves initial assessments and referrals where needed.

Hours are 24 per week (Sunday to Wednesday) with a flexible admin time; location is Aylesbury with some travel to High Wycombe. Competitive pro-rata salary and enhanced late-evening pay apply.

Qualifications

• Experience of providing a support service to adults with mental health difficulties/in emotional distress and maintaining appropriate boundaries
• A positive attitude towards people with mental health problems, in particular people’s ability to develop and change
• Experience and/or training in how to deescalate challenging behaviour
• Excellent communication and relationship-building skills
• Effective team worker with ability to take initiative and work on an individual basis

Responsibilities

• Provide emotional support to individuals referred to the Safe Haven
• Welcome new referrals to Safe Haven; carry out initial assessments and maintain accurate case records
• Collaborate with statutory mental health services – including out of hours crisis teams – to provide support and interventions as appropriate
• Provide individual-based advice, guidance and emotional support for onward links (Safe Haven+ housing, benefits, homelessness, substance misuse)
• Ensure wellbeing and safety of service users, reporting concerns to line manager
• Please refer to the attached job description/person specification for further details

Job description

Buckinghamshire Mind is seeking a Safe Haven Crisis Support Worker to join the out-of-hours service in Buckinghamshire. The role supports individuals in emotional or mental health crisis in a calm, safe environment, and involves initial assessments and referrals where needed.

Hours are 24 per week (Sunday to Wednesday) with a flexible admin time; location is Aylesbury with some travel to High Wycombe. Competitive pro-rata salary and enhanced late-evening pay apply.