Part-Time Clinic Operations & Growth Manager

Functional Movement Physiotherapy Limited; West Kirby; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

25 days holiday

Pension

Training

Job summary

Functional Movement Physiotherapy Limited in Liverpool is seeking a part-time Practice Manager to run the treatment-room operations, welcome patients, and ensure clear next steps after visits. You will manage cancellations, deposits, and recalls, while coordinating bookings and handling daily admin with BrightHR for staff records.

You’ll help grow the clinic, contribute to onboarding, and support marketing; 25 days holiday, pension, and training are included.

Qualifications

• Experience in practice management or clinic operations.
• Ability to manage staff and processes to a high standard.
• Comfort with AI tools and marketing support for the clinic.

Responsibilities

• Greet patients and ensure each leaves with a clear next step.
• Handle cancellations, no-shows, complaints and refunds; verify payments weekly.
• Manage recall list and dashboard routing for bookings when needed.
• Oversee day-to-day staff activities and onboarding; maintain staff records in BrightHR.
• Translate how we work into simple written processes for the team to follow.
• Support clinic growth through marketing and social media involvement.

Skills

People management

Operations management

Process improvement

Customer service

Marketing basics

Tools

BrightHR

Job description

Functional Movement Physiotherapy Limited in Liverpool is seeking a part-time Practice Manager to run the treatment-room operations, welcome patients, and ensure clear next steps after visits. You will manage cancellations, deposits, and recalls, while coordinating bookings and handling daily admin with BrightHR for staff records.

You’ll help grow the clinic, contribute to onboarding, and support marketing; 25 days holiday, pension, and training are included.