Part-Time Client Advisor F/M - Selfridges

Moncler; Greater London; On-site; GBP 16,531 - 27,552; Part time

Job summary

Moncler is seeking a part-time Client Advisor to join their team at Selfridges in London. The role involves providing exceptional customer service, managing the complete selling experience, and collaborating with team members to reach performance targets. Ideal candidates will have retail experience in luxury fashion, excellent presentation skills, and a passion for client service. This position is an exciting opportunity for individuals looking to thrive in a dynamic retail environment.

Qualifications

• Previous experience in luxury fashion retail or structured sales roles.
• Fluency in English; additional languages are a plus.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Provide exceptional client service and manage all stages of the selling ceremony.
• Maintain visual standards and collaborate with the Visual Merchandising team.
• Achieve sales targets and contribute positively to team performance.

Skills

Client Service

Sales

Presentation

Teamwork

Job description

Part-Time Client Advisor F/M - Selfridges

Moncler Greater London, England, United Kingdom

Part-Time Client Advisor F/M - Selfridges

Moncler Greater London, England, United Kingdom

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Direct message the job poster from Moncler

MONCLER is looking for a part-time (20 hours per week) Client Advisor to join our team at London Selfridges.

Our Client Advisors, with impeccable presentation and a natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Responsibilities and tasks:

● Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary;

● Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;

● Achieves excellent selling performances and results;

● Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;

● Actively cooperates during preparation and execution of inventories, product replenishment and stock activities;

● Ensures that company policies, procedures and standards are adhered to at all times.

● Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Requirements:

● Previous experience in sales roles; experience in structured fashion luxury/retail companies; experience in Menswear is a plus;

● Passion for retail, client service and luxury fashion;

● Excellent understanding of the luxury sector and product sensitivity;

● Willingness to evolve in the organisation;

● Fluency & sophistication in English, another language is a plus;

● Digitally aware and open to new ways of working;

● Ability to work in a fast-paced, changing environment

“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales, Business Development, and Distribution

• Industries

  Retail Luxury Goods and Jewelry

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