Part-Time Catering Assistant - Customer-Focused Service

Mount Charles; Craigavon; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

20 days leave pro rata

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Financial wellingb

Company Events

Job summary

Mount Charles Group is recruiting a Catering Assistant for Moy Park, Craigavon. This role suits a customer‑focused individual in a family‑orientated business that values people.

The hours are 27.5 per week, Mon–Fri, 08:30–14:30, with pro‑rata holiday entitlement and pension support. You will assist in food and beverage preparation, serve customers, handle cash, maintain hygiene, and work as part of a team to deliver high standards of service.

Qualifications

• Demonstrable passion for providing good customer service.
• Excellent communication skills.
• Basic food hygiene certificate.
• Workable knowledge of HACCP regulations.

Responsibilities

• Assist in the preparation, service and sales of all food and beverages for the unit.
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available).
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility.
• Work as part of the team to ensure service is delivered on time and to a consistently high standard.
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota.
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal.
• Clear and wash dishes in the dining area as required.
• Be responsible for cash handling duties under your control.
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues.

Skills

Excellent communication skills

HACCP knowledge

Cash handling

Customer service mindset

Education

Basic food hygiene certificate

Job description

Mount Charles Group is recruiting a Catering Assistant for Moy Park, Craigavon. This role suits a customer‑focused individual in a family‑orientated business that values people.

The hours are 27.5 per week, Mon–Fri, 08:30–14:30, with pro‑rata holiday entitlement and pension support. You will assist in food and beverage preparation, serve customers, handle cash, maintain hygiene, and work as part of a team to deliver high standards of service.