Part-Time Care Home Receptionist – Friendly Front Desk

Great Oaks Care Home; Bournemouth; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Workplace pension

Training & development

Paid leave

Employee assistance programme

Job summary

Great Oaks Care Home is seeking a friendly, organised Receptionist to join the team on a part-time basis (22.5 hours per week). The role is a permanent position and provides a vital first point of contact for residents, visitors and staff, helping the home run smoothly and maintain high standards of care.

You will greet visitors, answer calls, manage diaries and assist with basic admin tasks, while adhering to safeguarding and confidentiality policies.

Qualifications

• Previous reception or administrative experience required.
• Clear verbal and written communication skills.
• Basic IT skills and ability to handle confidential information.

Responsibilities

• Greet visitors and residents; manage sign-in/out.
• Answer and direct calls; take messages.
• Handle mail and basic filing.
• Maintain appointment diaries and simple bookings.
• Handle enquiries with discretion.
• Support general admin tasks and reception supplies.

Skills

Reception experience

Customer service

Administrative skills

Communication

Basic IT skills

Confidential handling

Education

GCSEs in English & Maths

Tools

Office software

Email

Job description

Great Oaks Care Home is seeking a friendly, organised Receptionist to join the team on a part-time basis (22.5 hours per week). The role is a permanent position and provides a vital first point of contact for residents, visitors and staff, helping the home run smoothly and maintain high standards of care.

You will greet visitors, answer calls, manage diaries and assist with basic admin tasks, while adhering to safeguarding and confidentiality policies.